Choosing the right restaurant furniture is essential for any restaurant owner or manager. Restaurant furniture sets the tone for the atmosphere and can make a big impact on the overall experience of your guests. When it comes to choosing the right restaurant furniture, there are several factors to consider to ensure that you select the perfect pieces for your establishment.
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In the current scenario, the restaurant business is incredibly competitive. New restaurants can launch quickly and capture attention, but true success is measured by customer loyalty and growth. When a restaurant gains a loyal customer base it’s imperative to show appreciation for that loyalty to maintain that customer base and reach new customers.
Whether you recently opened a new restaurant or want to boost your existing business, you’re hoping to learn helpful restaurant strategies to attract customers. Attracting customers to your restaurant can be relatively challenging, especially when the competition is fierce. Even restaurants with the best food or the lowest prices find it difficult at times to fill their tables.
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Previously I discussed the importance of having a customer experience dashboard on a time continuum to understand variability in ratings across time (see article entitled, Purposeful Dashboards Part II: Time Continuum).
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In my previous article, Purposeful Dashboards Part I, I discussed using an automobile dashboard as a design model for building a highly functional and dynamic customer experience dashboard. This article discusses customer experience data across time continuums and how to incorporate variance in ratings into a business dashboard that is meaningful and impactful.
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Purposeful Dashboards Part I: Design Modeling
This is the first in a series of three articles focused on building customer experience dashboards for business. This article focuses on design modeling, with article two focused on time continuums, and article three on geographic segmentation. Opportunities to Test Drive our customer experience dashboards will be provided in articles two and three.
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Engage and Capture
Remember that great childhood game, ‘Capture the Flag’? The game and strategy were simple engage the enemy and capture their flag. Of course, the enemy were your friends who happened to be on the other team and your flag was an old towel with holes in it that your mom said would make a perfect flag.
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Heartware for Business
Your business has Hardware; your businesses has Software; but does your business have Heartware? What is Heartware? Heartware is innovative human and technological resources that engage customers to provide feedback about their customer experiences. For Heartware to be successful resources should be directed at the following,
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Heartware International Airports
Recently, I was flying through Asia and had a layover at Changi Airport in Singapore. Changi is known as one of the most technologically innovative airports in the world with a strong emphasis on customer experience. I experienced this first hand through the use of their Instant Feedback System.
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