OUR LOGIC
CXLogic is a “Customer Experience (CX)” company that provides feedback solutions designed to grow your customer base and improve company and employee performance. We use state-of-the-art technologies blended with data science to collect feedback from customers that is timely, engaging, fast and data-driven.
CXLogic offers three subscription services –Silver, Gold, and Platinum. Learn more.
TIMELY
Providing feedback based on customers’
in-the-moment experiences.
ENGAGING
Creating the desire to provide feedback.
FAST
Non-disruptive to customers’ busy schedules and time demands.
DATA DRIVEN
Interactive analytics designed to drive decision-making.
Latest Blog Posts
How To Attract Customers to Your Restaurant?
Whether you recently opened a new restaurant or want to boost your existing business, you’re hoping to learn helpful restaurant strategies to attract customers. Attracting customers to your restaurant can be relatively challenging, especially when the competition is fierce. Even restaurants with the best food or the lowest prices find it difficult at times to fill their tables.
Purposeful Dashboards Part III: Geographic Segmentation
Previously I discussed the importance of having a customer experience dashboard on a time continuum to understand variability in ratings across time (see article entitled, Purposeful Dashboards Part II: Time Continuum).
Purposeful Dashboards Part II: Time Continuum
In my previous article, Purposeful Dashboards Part I, I discussed using an automobile dashboard as a design model for building a highly functional and dynamic customer experience dashboard. This article discusses customer experience data across time continuums and how to incorporate variance in ratings into a business dashboard that is meaningful and impactful.